Concordia University - Irvine Ca
  • Townsend Institute
  • Irvine, CA, USA
  • Full-Time

Health, dental, vision, 2 weeks of sick time, 2 weeks of vacation, 16 university holidays, retirement plan, and 403(b).


The Townsend Institute at Concordia University Irvine offers the following programs:

  • Master's Degrees in Counseling, Organizational Leadership, and Executive Coaching and Consultation
  • Bachelor's Degrees in Leadership Studies and Organizational Psychology
  • Certificate programs in the Townsend Growth Model, Organizational Leadership, and Executive Coaching and Consultation

These programs are offered online and available to students in the United States and Internationally.


The Academic Advisor for the Townsend Institute assists in supporting the various programs and its students with respect to enrollment, orientation, registration, ongoing academic support and graduation. The Academic Advisor also assists in carrying out duties and tasks that contribute to the academic advising and student progress toward degree. All activities of this position are to make a contribution to the fulfillment of the mission of the university.


  • Reports to the Assistant Program Director of the Townsend Institute
  • Approved by the Associate Dean and Dean of the Townsend Institute, and the Executive Vice President/Provost
  • Work closely with the Registrar's Office, Graduate and Adult Admissions, Financial Aid, and the Townsend Institute Program Directors


  1. Formulate basic graduation plans for all
  2. Interpret and record academic
  3. Demonstrate ability to create and update accuracy all graduation requirements and academic progress toward degree for the Townsend Institute
  4. Participate in carrying out registration procedures including satisfactory academic progress toward graduation.
  5. Demonstrate full knowledge of academic policies, majors, minors, and programs for the Townsend Institute for each catalog
  6. Assist with additional departmental tasks as determined by the Assistant Director
  7. Assists with transfer requests by working with Program Directors and Admissions.
  8. Notify students of deadlines, registration procedures, course options, course evaluations and class schedules throughout their program by preparing email
  9. Knowledgeable about CACREP requirements and able to advise counseling students appropriately regarding licensing requirements in their home
  10. Explains the process and policies for admissions, enrollment, registration and deadlines to all new and returning
  11. Assist students with support needed from enrollment through graduation.
  12. Provide award-winning customer service and availability to all prospective, current students, faculty and staff
  13. Assist Admissions Department with updating of program materials and communication to prospective and continuing students.
  14. Other duties as may be assigned from time to time.


Employees are responsible for complete cooperation with all aspects of the safety and health program, including compliance with all rules and regulations and for continuously practicing safety while performing tasks.


  • Recommended by the Assistant Director of the Townsend Institute in consultation with the Associate Dean of the Townsend Institute
  • Approved by the Dean of the Townsend Institute and Executive Vice President/Provost


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Creative aptitude
  • Ability to be flexible to changing conditions and needs
  • Ability to work effectively with and through other people
  • Ability to work independently
  • Ability to work under stressful conditions
  • Commitment to student development
  • Interpret and synthesize student information with academic requirements
  • Assess student abilities and skills
  • Respect of the Provost, Deans, Department Chairs, faculty and staff
  • Effective communication skills and credibility among students
  • Adjust quickly mentally and physically
  • Speak knowledgeably and effectively with parents of current and prospective students
  • Be comfortable in one-on-one, small group, and large group settings
  • Interpret and communicate student development theory


Bachelor's degree (BA) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Master's degree preferred.


Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to students, families or employees of the university.


Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.


Attitude and Demeanor:

  • Exemplify Christian philosophy of the Concordia University mission statement in all aspects of day-to-day duties and responsibilities assigned to this position
  • Communicate warmth, understanding and helpfulness when interacting with students, staff, faculty and the general public
  • Develop and maintain positive relationships with all who come into contact with this department
  • Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of the university
  • Maintain confidentiality on matters pertaining to this office and the campus as a whole
  • Maintain behavior and dress standards appropriate for the environment of a Christian university
  • Constantly strive to improve performance


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The employee must occasionally lift and/or move up to 25 lbs.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts. The employee is occasionally exposed to risk of electrical shock.

The noise level in the work environment is usually moderate. It includes office equipment, such as phones, computers, copy machines and folding machines.

Concordia University - Irvine Ca
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