Concordia University - Irvine Ca
  • Townsend Institute
  • Irvine, CA, USA
  • Full-Time

Health Insurance, Retirement, Disability and Life Insurance, Tuition discounts, paid Vacation & Sick Time and generous paid Holidays


The Townsend Institute encompasses the following academic programs of the university: COUN, ORGL, EXCC and other programs which may be developed. Functions included in the overall school operation include management of faculty and staff personnel, curriculum oversight, student support, recruitment and academic advising for certain programs.


The Director of the M.A. Executive Coaching and Consultation program at the Townsend Institute is responsible for administrative oversight, faculty coordination, maintaining program, certification, and accreditation standards, coordinating the practicum and internship requirements, and various university activities related to the Townsend Institute at Concordia University.


  • Recommended by the Dean of the Townsend Institute
  • Approved by the Executive Vice President/Provost


  • Reports to the Associate Dean of the Townsend Institute
  • Collaborates with Program Directors and members of the faculty and staff of the Townsend Institute
  • Interacts and functions cooperatively with all other campus personnel


The following are the minimum requirements for this position:

  1. A terminal degree in Executive Coaching and Consultation or related field such as Organizational Leadership (or pursuing)
  1. Minimum of 10 years of leadership, coaching and consulting experience
  2. ICF Certification commensurate with the role of training director
  3. PreferredunderstandingandexperienceinusingtheTownsendmodelorwillingnessfortraining in the model
  4. PreferredunderstandingofLutherandistinctivesorcalledchurchworker,willingnesstogo through the Vision Mission and Values training


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

  1. Lead(with consultation from the Associate Dean),the certification efforts related to ICF certification of our certificates and MA
  2. EnsureallprogramcomponentsarealignedtotheInstituteandUniversity'smission,aswellas appropriate WUSCUS and International Coaching Federation (ICF)
  3. Attract hire and train ICF certified
  4. Be knowledgeable to assist the students with correct ICF certification process information and train the advisors and admissions counselors to be able to provide appropriate answers to student
  5. In collaboration with the Kickoff Committee, assist in the coordination of the bi-annual Kick-Off Conferences for the MA Executive Coaching Program and ensure the facilitators of the process groupsmaintainthehighqualitystandardsoftheuniversityandfidelitytotheTownsend
  6. Work with students as they research and select their fieldwork
  7. Coordinate term starts including book lists, new faculty on-boarding, communication with students and faculty, course start procedures, term shell creation(see TI procedures on term starts).
  8. Bearesourcetofacultyandstudentsandmonitorcoursesthroughoutthetermregardingissues with technology, curriculum or other faculty and student
  9. Assists in faculty evaluation with the Associate
  10. Creates, edits and maintains forms and
  11. CoordinatesprogramscheduleswiththeAdministrativeAssistant,ProgramAdvisingand Registrar.
  12. WiththeProgramAcademicAdvisor,overseestudentprogress,andstudentcohortscheduling throughout the program, and with practicums and
  13. WiththeProgramAcademicAdvisor,monitorsretentionofcurrentstudents,especiallyduring the registration
  14. Provides direction and assists in the resolution of student or faculty
  15. WiththeAdministrativeAssistant,helptomaintainfacultyweightloadsheetsand
  16. IncollaborationwiththeAssociateDean,assistinthecoordinationofthefaculty
  17. Leadthecreationandmaintenanceofthecoursecataloginformationreportedtothe
  18. DemonstratesfiscalresponsibilitywhenusingprogramManagestheprogrambudget including submitting yearly budget requests for the subsequent year.
  19. CollaborateswiththeGraduateAdmissionsofficeinansweringmoredetailedquestionsabout the Executive Coaching
  1. Periodicallyreviewswrittenbrochuresandthewebsitetoensureconsistencywithcurrent program
  2. Leadtheimprovementprocessofcoursecontentandonlinedeliveryincollaborationwiththe curriculum committee for each
  3. Other duties may be assigned from time to


The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Work effectively with remote faculty and staff
  • Abilitytoprioritizetasks,workinanunsupervisedenvironment,andworkefficientlyand effectively under pressure
  • Respect and maintain the confidentiality of work done for the faculty(FERPA)
  • Willingness to learn new or additional job-related tasks
  • Initiative to devise ways to improve the flow of work in the office


  • Abilitytosolvepracticalproblemsanddealwithavarietyofconcretevariablesin situations where only limited standardization exists
  • Abilitytointerpretavarietyofinstructionsfurnishedinwritten,oral,diagramor schedule form


  • Be an individual of prayer and Christian maturity
  • ExemplifyChristianphilosophyoftheConcordiaUniversitymissionstatementinall aspects of day-to-day duties and responsibilities assigned to this position
  • Maintain a flexible and innovative attitude toward change
  • Desire to be proactive and create a positive experience for others
  • Maintain a sense of humor in meeting conflicting expectations
  • Communicatewarmth,understandingandhelpfulnesswheninteractingwithstudents, staff, faculty and the general public
  • Developandmaintainpositiverelationshipswithallwhocomeintocontactwiththis department
  • Exhibitacheerful,positive,loyal,team-memberattitudetowardthepurposes, programs, policies and goals of the university
  • Maintainconfidentialityonmatterspertainingtothisofficeandthecampusasawhole
  • Constantly strive to improve performance


Employees are responsible for complete cooperation with all aspects of the safety and health program, including compliance with all rules and regulations and for continuously practicing safety while performing tasks.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Repetitive motions using a computer keyboard
  • May require rising and sitting repeatedly
  • Ability to lift, pull, grasp, stoop and reach to utilize 5-drawer file cabinets
  • Mayrequireclimbingstairsandwalkingindoorsoroutdoorstovariousofficesoncampus

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel objects, tools or controls; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Concordia University - Irvine Ca
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