Concordia University - Irvine Ca
  • School of Education
  • Irvine, CA, USA
  • Full-Time

OFFICE PROFILE:  

The School of Education identifies, nurtures, trains and directs students into the teaching profession in Lutheran and public schools.

 

ROLE:  

Assist the Director of Graduate Advising in the School of Education in all areas of advising of the MA in Education Graduate Programs.

 

All activities of this position are to make a contribution to the fulfillment of the mission of the university.

 

APPOINTMENT:  

  • Recommended by the Dean of the School of Education
  • Approved by the Vice President for Administration

 

STAFF RELATIONSHIPS:

  • Responsible to the Director of Graduate Advising of the School of Education
  • Interacts and functions cooperatively with all campus personnel

 

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:  

Duties may include but are not limited to the following.

 

  1.       Register new students
  2.       Register continuing students who miss registration deadlines
  3.       Create and process registration forms
  4.       Create/prepare all student communications, including:
  5.       Notification of graduation deadlines at the end of every cohort
  6.       Notification of class registration deadlines for each cohort
  7.       Initial program information to new cohorts
  8.       Manage course sequences for each cohort
  9.       Manage program calendars
  10.       Request CRNs for each cohort every semester
  11.       Process course substitution paperwork for transfer classes
  12.       Process individualized study paperwork in special circumstances
  13.       Develop individualized sequences for students who go off track from cohort sequences
  14.       Track cohort progress and status
  15.       Assign cohort codes when missing
  16.       Coordinate and facilitate transfers between sections and programs
  17.       Track holds and follow up with student and/or dept regarding clearance of holds
  18.       Track GPA and submit Change of Status forms each semester
  19.       Create and maintain program data spreadsheets
  20.       Respond to all student inquiries (and/or direct students to appropriate personnel)
  21.       Track attendance at the start of every term; follow up with non-enrolled or absent students
  22.       Create and disseminate publications for program information
  23.       Respond to program or admission related questions from KTA
  24.       Investigate and resolve any program or student discrepancies
  25.       Process and advise re-admits and single course applicants from other institutions
  26.       Assist in maintaining program handbooks
  27.       Verify website accuracy and submit website edits
  28.       Respond to inquiries from SOE staff (e.g. program, textbooks, facilities, etc.)
  29.       Have communication touch points with students such as virtual orientations, introductory phone calls, etc.
  30.       Collaborate with the Registrar's Office, Graduate Admissions, Bursar's Office and Financial Aid Office.
  31.       Check for holds.
  32.       Put students in contact with department for clearance of holds.
  33.       Follow up with those departments about holds.
  34.       Complete SAP forms for financial aid when necessary.
  35.       Work to resolve student concerns.
  36.       Refer to Director of Advising, Program Leader, or Associate Dean as appropriate

 

EDUCATION AND/OR EXPERIENCE:  

Bachelor's degree preferred with or one to two years related experience and/or training; or equivalent combination of education and experience.

Concordia University - Irvine Ca
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